FAQ

Store Location & Hours

515-509-6215

130 MAIN STREET                                                                                                                   AMES, IOWA

 

Monday CLOSED

Tuesday CLOSED

Wednesday  11:00 am to 6:00 pm   

Thursday 11:00 am to 6:00 pm

Friday 11:00am to 6:00 pm

Saturday 11:00 am to 6:00 pm

Sunday 11:00 am to 4:00 pm                                                                   

Buy Online & Pick-Up In-Store

Live in Ames? Skip the shipping fee by adding items to your cart and select    ‘In-Store Pick-Up’ as your shipping option. Purchases must be picked-up within 30 days of the purchase date, otherwise the item is considered abandoned and will go back onto the sales floor without a refund as all sales are final.

See something you like on social media, but it’s not on the website? DM us on our socials to see if the item is still available and to arrange payment.

Return policy

All sales are final

When buying online please double check measurements and feel free to ask any questions before purchasing. To ensure the most accurate fit, we recommend comparing the provided measurements in the description to a garment you own. For guidance on how to measure your body and how to accurately measure garments, please check out the “Measuring” story highlight on ourinstagram. It’s also worth noting that most vintage is preowned unless labeled “deadstock” and may have minor signs of use. We do our best to remove stains, make repairs, and disclose any major flaws, but we’re human beings who miss things on rare occasions. If you feel we’ve significantly misrepresented an item, please contact us to resolve it.

Sell your “slow-made” items

 

We are currently accepting handmade items to be sold in our shop by artists/makers. We’re looking for jewelry, handmade or upcycled clothing, bags, ceramics, home goods, and small-scale artwork.

We sell both premade work and collaborate with artists to make limited edition pieces created exclusively for The Slow Era. If you’re interested in learning more, please email our owner, Malena, at [email protected] and include photos of your work.

Yes we buy vintage too!

We buy vintage adult clothing, accessories, and jewelry for all genders up until the 1990s. We particularly love the ’60s and ’70s, bold colors, fun prints, feminine details, intimates, leather, suede, western wear, and items with unique features. If you’re interested in selling to us, please email our owner [email protected] to schedule an appointment. 

Sustainable Packaging

Our inventory is sustainably sourced and we strive for our packaging to be as well. We do not buy plastic, but to reduce waste we do reuse packaging including boxes from other companies and plastic wrap that’s included in packages we receive. All of the packaging we purchase is biodegradable, recyclable, or made from natural materials that break down over time to lessen our impact on the planet.

When do orders ship?

Generally, order ship within 1-2 business days. However, we are closed on Mondays and Tuesdays, so we don’t ship on these days. If you place an order on a Saturday, Sunday, or Monday, the item will ship by the following Wednesday after we open.

 If you need your order expedited or delivered by a certain date, please contact us about the item prior to purchasing to ensure we can meet your needs. If you contact us after an order is placed, we cannot promise it will arrive by a specific date.

International shipping

We only ship within the United States, US Territories, and to Canada. Traveling shorter distances isn’t only better for the environment, but it also decreases the chances of your package getting lost. To get a shipping quote for deliveries to Canada, prior to purchasing, please contact us with the item(s) you wish to purchase and your shipping address. Any purchases made before receiving a shipping quote will be refunded.

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